Terms & Conditions

1. Introduction

Welcome to Doué. These Terms & Conditions ("Terms") govern your use of our website, including all purchases made through our online store. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use our site.

2. Eligibility

To make purchases from Doué, you must be at least 18 years old and possess the legal capacity to enter into binding contracts in accordance with South African law.

3. Products and Availability

• Product Listings: While we strive to ensure that product descriptions, pricing, and availability are accurate, errors may occur. Doué reserves the right to correct any errors or discrepancies, including price adjustments, without prior notice.
• Stock Availability: Items are subject to availability. If an item is out of stock after an order is placed, we will notify you as soon as possible and provide alternative options or a refund.

4. Pricing

All prices on the website are in South African Rand (ZAR) and include VAT, unless otherwise stated. Prices are subject to change without notice. Shipping costs are additional and will be displayed at checkout.

5. Payment

We accept payment via PayFast, Ozow, and other secure payment methods. By completing a purchase, you confirm that you are authorized to use the chosen payment method. Payment must be received in full before an order is processed.

6. Delivery

We aim to dispatch orders within 2-5 business days. Delivery times may vary based on location and other factors. Doué is not responsible for delays outside of our control. Ownership of products transfers to the customer upon delivery.

7. Returns & Exchanges

For information on returns and exchanges, please refer to our Returns Policy.

8. Intellectual Property

All content, including images, logos, and text on this website, are the property of Doué or its licensors and are protected by intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

Doué is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you is limited to the amount paid for the product in question.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the South African courts.

11. Amendments

Doué reserves the right to amend these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website signifies acceptance of the revised Terms.

If you have any questions regarding these Terms & Conditions, please contact us at info@doue.co.za.