Privacy Policy
1. Introduction
Doué values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with South African law, including the Protection of Personal Information Act (POPIA).
2. Information We Collect
- Personal Information: We collect personal details such as your name, email address, phone number, and shipping address when you make a purchase or sign up for our newsletter.
- Payment Information: We collect payment details, but these are processed securely by third-party payment providers such as PayFast and Ozow. We do not store your payment information.
- Usage Data: We collect data on how you use our website, including IP address, browser type, and pages visited, to improve our services.
3. How We Use Your Information
- To process and fulfill your orders.
- To communicate with you regarding your orders, promotions, or updates.
- To improve our website and services.
- To comply with legal obligations.
4. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Sharing of Information
- We do not sell or share your personal information with third parties, except as necessary to provide services (e.g., payment processors) or comply with legal obligations.
- We may share your information with trusted partners who assist in fulfilling your orders or improving our services.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at privacy@doue.co.za.
7. Cookies
We use cookies to enhance your experience on our website. Cookies allow us to remember your preferences and gather information about how you interact with our site. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
Doué reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy regularly.
If you have any questions regarding this Privacy Policy, please contact us at privacy@doue.co.za.
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